How to submit a UHIP claim

You will need to submit a claim if you paid for a medical service, or if you received an invoice from a health care provider.

Completing and submitting a UHIP claim form:

  1. Get a claim form.
  2. Section 1 – 2: Complete the details in full
  3. Section 3: Check box 1 if you paid for the medical service and have a bill. Check box 2 or 3 if you didn’t pay for the medical service, but have an invoice from a provider or facility that needs to be paid
    claim form example signature

  4. Section 4: Fill in the Facility/Provider details
    claim form example provider

    You do not need to fill in these details if your invoice/receipt shows the same information

  5. Section 5: Fill in your medical service details. You must include the service date, description of service, OHIP procedure code, cost of service and reason for visit.
    claim form example statement

    You do not need to fill in these details if your invoice/receipt shows the same information

    If you don’t have the OHIP code on your invoice/receipt, you will need to contact the provider/facility and let them know you need this information to submit your claim. If you visited a hospital, you do NOT need to get an OHIP code. You can fill in the reason for visit. You don’t need to contact the provider/facility for this.

How to send in your claim form

email
Email1 your claim form to Sun Life myclaims@sunlife.com
Subject line should read 050150 and include your UHIP Member ID
Attach all invoices/receipts (keep copies for your record)


mail
Mail your claim form to Sun Life:
Sun Life Assurance Company of Canada, Claims Department
PO BOX 2015 STN Waterloo, Waterloo, ON N2J 0B1
Include all invoices/receipts (keep copies for your record)

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Footnotes:
1Although Sun Life uses reasonable means to protect the security and confidentiality of the email content it sends and receives, by not using your University email account to email your claim form to Sun Life, the privacy or security of your email communication cannot be guaranteed.

The information presented on this website summarizes the main aspects of UHIP. Your actual benefits from UHIP will be determined according to the terms and conditions of the insurance contract with the UHIP insurer. No typographical or mechanical error made by a University or any of the parties to the UHIP insurance contract will invalidate insurance otherwise in force, or continue insurance otherwise terminated under the insurance policy's terms and conditions.
UHIP Registered © University Health Insurance Plan - All rights reserved
Sun Life Assurance Company of Canada is the insurer and a member of the Sun Life Financial group of companies