If this is a medical emergency, call 911 to be transported to the nearest hospital emergency room (ER). Emergency rooms in Canada provide treatment for life-threatening illnesses or injuries.

    • Not sure if it’s an emergency?

      A medical emergency is an acute injury or illness that poses an immediate risk to a person’s life or long-term health, such as heart attack/stroke, severe head injury, severe difficulty breathing, severe bleeding, or any time a person is unconscious.

      Don’t go to the hospital for medical issues that can be addressed at a clinic by a nurse or doctor, or taken care of at home.

      Visiting a hospital for non-emergencies will not result in faster treatment and you will likely have a long wait.

      TIP: Connect with a registered nurse day or night for free, secure and confidential health advice. Call Health Connect Ontario:

      811 or TTY: 1-866-797-0007

    • Find a clinic/doctor/lab close to you that accepts UHIP

      Knowing which health care providers accept UHIP is important and can save you money!

      By accessing the Cowan Preferred Provider Network, you’ll find a health care provider close to you that will bill Cowan directly for medical services – at UHIP rates.

      These preferred physicians, clinics, labs, and other health care providers will:

      • Charge Cowan directly for your medical services/treatments at UHIP rates.
      • Ask you to complete an authorization form at your first visit. This lets them bill Cowan directly, instead of charging you.

      Important reminder: Always bring a paper copy of your UHIP coverage card to a health care provider. Most providers will take a photocopy of your coverage card for their records.

      Can’t find a preferred provider that’s open? If it’s not an emergency, consider waiting until the next business day to go in, or call Health Connect Ontario. Some providers outside of Cowan’s Preferred Provider Network may charge more than what UHIP pays. This extra cost is not covered by UHIP, and you will need to pay the difference to the provider.